Visualizing Social Benefits: A Dashboard Solution for Malta's Ministry
The Challenge
The Ministry for Social Policy and Children’s Rights needed to make social benefits data — including pensions, child benefits, and disability support — publicly accessible in a clear, interactive, and regularly updated format. Existing reporting was static, delayed, and difficult for citizens, researchers, and media to interpret or engage with meaningfully.
Our Approach
Neural AI designed and built two interactive public-facing dashboards using Google Looker Studio:
- Real-time social security website usage statistics showing how citizens interact with government services
- Interactive 2024 social expenditure breakdowns providing detailed views of spending across benefit categories
- Visual breakdowns by benefit categories including pensions, child benefits, disability support, and other social programs
- Monthly fund disbursement trends enabling stakeholders to track spending patterns over time
- Mobile-friendly, responsive interface ensuring accessibility across all devices
- Clear, accessible data storytelling designed for non-technical audiences including citizens, journalists, and policymakers
- Scalable data pipeline built to accommodate future data expansion and additional reporting periods
"Making social benefit data publicly accessible through interactive dashboards sets a new standard for government transparency in Malta."
Key Results
- Improved public access to detailed social benefit data
- Enhanced transparency aligned with open data policies
- Increased engagement from media, researchers, and citizens
- Strengthened trust through continuous reporting
- Modern, scalable platform for future reporting
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