Climate Action Chatbot
The Challenge
Malta’s government offers various climate-related funding schemes, grants, and incentive programs to encourage environmental sustainability. However, citizens and businesses often struggled to find and understand the eligibility criteria, application processes, and deadlines for these programs. Information was scattered across multiple government websites and documents, creating barriers to access and reducing the uptake of valuable environmental initiatives.
Our Approach
Neural AI developed a public-facing chatbot deployed at climateaction.neuralai.mt:
- Web scraping and document ingestion automatically collecting and indexing information about climate funding schemes from government sources using NeuroScraper
- RAG-powered conversational engine providing accurate, source-referenced answers about available grants, eligibility criteria, application processes, and deadlines
- Bilingual Maltese and English support ensuring accessibility for all citizens regardless of language preference
- Document processing extracting and structuring information from scheme guidelines, application forms, and policy documents
- Continuously updated knowledge base that automatically incorporates new funding opportunities and program changes as they are published
- Web deployment with a user-friendly interface accessible from any device
"The Climate Action Chatbot makes it easy for every citizen in Malta to discover and understand the climate funding opportunities available to them."
Key Results
- Instant public access to climate funding information
- Bilingual support in Maltese and English
- Reduced inquiry volume to government offices
- Improved awareness of available climate-related schemes
- Continuously updated with new funding opportunities
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